Accessibility

Clear text, full keyboard use, and optional voice

Voice is optional. Every spoken message also appears as text. Audio never starts by itself, and color or motion is never the only way to understand the page.

These public pages are designed for keyboard use, optional voice, visible transcripts, and reduced motion. Formal accessibility reviews will continue as the product grows.

Public OS experience commitments

Keyboard and page structure

Clear headings, labels, and visible focus help people use the public OS pages without a mouse. The reading order should make sense for both people and assistive technology. Keyboard use is part of the design from the start.

Transcripts and captions

Every narration includes a complete, visible transcript. People can read the same information without playing audio. Text remains the main source of the message.

Reduced motion

The site follows the device setting for reduced motion. When a person asks for less motion, moving decorations become still. Motion is never required to understand status or meaning.

Contrast and alternatives

Text, buttons, and status labels need clear contrast. Useful images receive alternative text. Decorative images are hidden from screen readers. Status always includes words and never depends on color alone.

No forced audio

Audio never starts by itself. Narration includes pause, replay, and mute controls. The user always chooses when audio begins.

OneSource OS workspace · sample information

Text-first controls

Narration adds a choice; the transcript remains primary

Visible narration controls, readable status, and a transcript keep the experience useful without audio.

Sample information is used here; no client records are shown.

Public experience direction

Using voice safely

Voice is an option for people who choose it. It does not replace text or keyboard use. A safe message might say, “You have three items that need attention.” Narration should not speak patient names, member IDs, diagnoses, claim amounts, or other private details in a shared space.

Planned choices include Off, Text only, Push to talk, Headset only, and limits set by each organization. These choices describe the product direction and may not all be available yet. Public pages use text first. Narration only starts when a user chooses it.

OneSource OS interest

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OneSource OS is being shaped around the operational work OneSource handles every day. Share what caught your attention and whether you want occasional updates, a private discussion, or a future-fit conversation.

This form does not create an OS account or promise access, timing, features, or pricing. Do not include PHI or patient-specific details.

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