For readers arriving from Reddit
Keep the useful question. Leave the sales theater behind.
If a Reddit discussion sent you here, you probably want to understand a billing, credentialing, payer, or EHR problem before committing to a vendor call. This page starts with the decision you are actually trying to make.
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Choose the path that matches the question
What are you trying to figure out?
Is the billing company the problem?
Separate clearinghouse acceptance from payer receipt, adjudication, remittance, and follow-up. Then identify who owns the next action.
Why are approvals not producing payment?
Credentialing, contracting, effective dates, product loading, rendering-provider setup, ERA/EFT, and claim configuration can each fail independently.
Is the percentage worth it?
Compare the definition of collections, included work, responsible team, enrollment continuity, denial ownership, and exclusions—not only the advertised rate.
Should the practice change systems?
First determine whether the failure belongs to the EHR, its configuration, the clearinghouse, payer setup, staff workflow, or an unowned follow-up queue.
A productive handoff
You do not need to reveal your Reddit identity.
OneSource does not need your username, post history, or community reputation to evaluate an operational question. Summarize the practice facts that affect the workflow and leave patient information out.
- Specialty, provider mix, and states
- EHR, clearinghouse, and payer products
- What happened, how often, and what has already been tried
Useful evidence before changing vendors
These records help distinguish a one-off transaction from a structural operating problem. Redact patient information before using any non-secure channel.
Enrollment evidence
Approval letters, effective dates, product lines, locations, rendering relationships, and unresolved development requests.
Transaction evidence
De-identified rejection, denial, remittance, or portal status patterns and the dates of follow-up.
Configuration evidence
The affected provider, location, payer product, taxonomy, POS, modifier, claim route, or remittance setup—without patient identifiers.
Ownership evidence
Who was expected to act, what response was received, and whether the issue returned to a tracked queue.
Commercial evidence
Current agreement, collections definition, included work, exclusions, notice terms, and any unresolved handoff obligations.
Decision evidence
What a successful next 30, 60, or 90 days would look like without inventing a universal revenue promise.
Independent destination
OneSource RCM is not affiliated with or endorsed by Reddit.
Reddit is a source of peer discussion, not a substitute for payer documentation, professional advice, or a secure intake channel. Community posts and comments should not be copied here if they contain private or patient-specific information.
Move the question into a private, practice-level review.
Summarize the specialty, states, systems, payer products, and operational symptom. Do not paste patient details, screenshots containing PHI, or another person's private message.